Tuesday, February 15, 2011

Intermittent Service Issues

The past few days we have had periods of service outages due to unforeseen issues arising from planned database maintenance. The service availability cause issues with all aspects of the site including order processing. As of 10:50AM EST, we have addressed the outstanding issues and the site is running optimally. We expect the site to continue to run properly for the foreseeable future and no other maintenance is planned at this time. We are working overtime on the support front to help sellers and their customers work through any issues they may have from this period of instability. Contact us if you have any questions regarding the effects of this issue.

Thank you for bearing with us while we sorted out these problems. As a service provider, we are very proud of how our customers have stood by us even with these hiccups.