Monday, September 21, 2009

Webserver Instance Issues

We are currently experiencing an problem with the webserver instance at the Amazon webserver cluster. We are working to restore site availability caused by the problem. We should have it back up in an hour by our best estimates.

- Thanks for bearing with us.

UPDATE 1:42 PM EST
We have moved the site over to the new instance hardware. It is pretty response right now and the site is resolving properly. We will have about 30 mins of configuration to get it close to 100% done now.

UPDATE 3:18 PM EST
Looks like most of the functions are getting back to normal. Some of the lesser used capabilities may take another couple of hours to come back online. If you are having issues accessing the main site, try this link first: https://www.payloadz.com/logout.asp

UPDATE 5:47 PM EST
The site is running and responding pretty well now. We are still working through small issues which should be worked out in the next 24 hours. We will be contacting sellers with some sort of compensation for the outage in the next few days.

UPDATE 6:22PM EST
Looks like I may have spoke too soon on the major functionality of the site. Some downloads are not working and require one of our team members to fix. Should be back later tonight working without issue.